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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Lively

May 15, 2025

5  out of  5
rating by Lisa Lively
"Brett and his team are amazing! They truly care about helping people over anything. I highly recommend using them for insurance if you’re in the market! State Farm has been my favorite insurance and I’ve had basically all of them over the past ten years."
We responded:
"Thank you so much for the review Lisa. We really appreciate you!!!"
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Samantha Hendrickson

February 9, 2025

5  out of  5
rating by Samantha Hendrickson
"Brett is incredibly helpful, knowledgeable, and really cares about his clients. If you're looking for a reliable and professional insurance agent in Moorhead Minnesota, I highly recommend Brett and his team!"
We responded:
"Thank you so much for the kind words samantha. We appreciate you."
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Brian Tulibaski

February 6, 2025

5  out of  5
rating by Brian Tulibaski
"I had a great experience with Brett Oertli at State Farm Insurance in Moorhead. Brett’s friendly and clear explanations made choosing insurance easy. Furthermore, Brett answered all my questions with genuine care. Brett is professional, timely in his communication and his support staff is great to work with as well. Highly recommended!"
We responded:
"Thank you so much for the great review Brian. We really appreciate you!!!"
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brandon schendel

January 27, 2025

5  out of  5
rating by brandon schendel
"I’ve been with State Farm for 3 years, and I’m really impressed with their customer service. From setting up my policy to filing a claim, the process has been smooth and hassle-free. The agents are always friendly and quick to answer my questions, and I feel like they genuinely care about finding the best coverage for me. I’ve had to file a claim recently, and the whole process was straightforward—everything was taken care of promptly. Highly recommend if you’re looking for an insurance company that’s reliable, easy to work with, and provides great customer support. Thanks, State Farm!"
We responded:
"Brandon thank you so much for the great review. We appreciate you!"
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Reid Kittelson

September 24, 2024

5  out of  5
rating by Reid Kittelson
"Brett is passionate about making sure you have the coverage you need. Very knowledgeable!"
We responded:
"Thank you so much for the review Reid. I really appreciate you."
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Josh Hutchins

September 19, 2024

5  out of  5
rating by Josh Hutchins
"Brett is a wealth of knowledge and experience. It has been amazing working with him!"
We responded:
"Thank you so much for the review Josh. You are amazing to work with as well."
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Kirsten Solway

September 4, 2024

5  out of  5
rating by Kirsten Solway
"Brett truly cares about his clients. He is very knowledgeable, and he takes the time to get to know his clients and understand exactly what their insurance needs are. Highly recommended!"
We responded:
"Thank you so much Kirsten for this fantastic review. I truly appreciate you!"
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Dr. Andrew Jahner

August 29, 2024

5  out of  5
rating by Dr. Andrew Jahner
"Great company, easy to work with, and very knowledgeable!"
We responded:
"Your the best Dr. Andrew. thank you "
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Candice A.

August 29, 2024

5  out of  5
rating by Candice A.
"I've only known Brett Oertli for a short time, but in our interactions, it’s clear that he genuinely cares about his clients, his business, and helping others. He’s very authentic and runs a fantastic office!"
We responded:
"Thank you so much Candice. We appreciate the kind words."
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Skylar

August 29, 2024

5  out of  5
rating by Skylar
"Brett is an amazing person to work with!"
We responded:
"Thank you so my Skylar you are amazing as well!"
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Josh Hutchins

August 28, 2024

5  out of  5
rating by Josh Hutchins
"Brett and his team are outstanding!"
We responded:
"Thank you so much Josh. We appreciate you!"
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Frason 13

August 24, 2024

1  out of  5
rating by Frason 13
"Didn’t cancel my policy when I asked and never gave me my refund owed to me!!! Complete scam, very fraudulent business. Intentionally not canceling policy and keeping my money!!!"
We responded:
"Jim, I am sorry that you feel that way. I have the policy cancelled for you and a refund will be issued. In reviewing your account I saw that you responded to my team member who was trying to offer you discounts that you had called in your cancellation to the corporate number. There was no notification sent to us and my team member did not take action because you state you had already cancelled the policy. I apologize for any misunderstanding. "
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Dani Mirous

August 13, 2024

5  out of  5
rating by Dani Mirous
"I've never been so pleased with insurance and the agents as I have since coming to this particular branch of State farm. The time they've taken to really explain things to me to understand my policy and what is actually needed for me has been invaluable. I never realized what was lacking until they took the time to go over such details with me. They give me the best rates by far. And they're always available to provide any assistance. Hands down I would urge any and everyone to go to them. They are definitely the very best by far."
We responded:
"Thank you so much for the kind words Dani. We strive to give the best customer service and make sure all of our customers are properly covered."
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Tolu Afolabi

February 16, 2024

5  out of  5
rating by Tolu Afolabi
"I cannot say enough wonderful things about my experience with State Farm, especially thanks to Pamela and Brett. As a new immigrant still learning the American insurance system, I was overwhelmed trying to understand my options. Pamela was so patient and took ample time to explain everything to me step-by-step when I first contacted State Farm. Even when I visited their office and realized their rates were more than I had budgeted for, Brett and Pamela worked with me to tweak the coverage to meet my needs and budget. I got the sense that they genuinely cared about finding the right fit for me and not just making a sale. I’ll be here for many years. Awesome work guys!!"
We responded:
"Tolu, thank you so much for the kind review. We really enjoyed sitting down with and going through everything. We love to be educational and show great service."
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Mohamed B.

January 11, 2024

5  out of  5
rating by Mohamed B.
"I have been shopping around for the best rates. This State Farm agency and Pam in particular have been awesome. I highly recommend them for anyone looking for any insurance policies!"
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Bo Durbin

January 4, 2024

5  out of  5
rating by Bo Durbin
"The BEST State Farm office in Mn & ND. It all starts when you call their office and Skylar answers the phone. Top quality service with a very helpful voice answering all my questions. I’ve never felt more comfortable dealing with an insurance agent. Thank You Team Oertli!"
We responded:
"Thank you so much for the Review Bo. Skylar is wonderful."
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mark nichols

January 4, 2024

5  out of  5
rating by mark nichols
"We had a very easy time switching our insurance needs over to Pam and Brett. Appreciate all the assistance given and questions answered. Looking forward to a long and successful agreement. Thanks Mark and Kathy"
We responded:
"We are always here for you Mark and Kathy"
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Mark Bertram

January 3, 2024

5  out of  5
rating by Mark Bertram
"Easy to work with while making a damage claim"
We responded:
"thank you so much for the review Mark"
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Chayah Stempf

January 3, 2024

5  out of  5
rating by Chayah Stempf
"Never had better service than this insurance establishment. Their professionalism is pristine and they will help you with your every need. Highly recommend getting insurance through here. Skylar was a great help to me!"
We responded:
"Thank you so much for the review."
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Ryker Beckner

January 3, 2024

5  out of  5
rating by Ryker Beckner
"I just have to say these amazing people are just outright amazing. They have helped insure my daughter all the way through college and they continue to do so as she is now 28 and is having a baby boy. Thank you State Farm for watching over us and being so supportive and an overall well-rounded company to work with."
We responded:
"Thank you for the review Ryker. "
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Tianna Saxum

January 2, 2024

5  out of  5
rating by Tianna Saxum
"Nice company. Gave a quick quote. Skylars the best."
We responded:
"Tianna thank you for the review and your right Skylar is the best."
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Conner Bertram

January 2, 2024

5  out of  5
rating by Conner Bertram
"Very easy to work with and very good at explaining everything and discussing the wide variety of options for life insurance."
We responded:
"Connor thank you for the review. Your right there are so many options when it comes to Life Insurance. Its all about making at plan that fit the Individual. "
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Cassie Wiecks

January 2, 2024

5  out of  5
rating by Cassie Wiecks
"Skylar was so helpful and she answered all my insurance questions! Highly Recommend!"
We responded:
"Cassie thank you for the review. I am happy Skylar was so helpful."
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Dillon Nichols

January 2, 2024

5  out of  5
rating by Dillon Nichols
"Great office to work with, made sure I understood my options when it came to all the policies, and overall very welcoming."
We responded:
"Dillon thank you for the review"
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Kelly Specht

January 2, 2024

5  out of  5
rating by Kelly Specht
"Pamela Nichols was very professional & knowledgeable. I highly recommend this company for all of your insurance needs!!!"
We responded:
"Kelly thank you for the review. Pam is extremely knowledgeable and understands the ins and outs of insurance"